Accessibility Statement
Our Commitment to Accessibility
ProRestoration Services Inc. believes everyone deserves equal access to information about our services — whether you are dealing with water damage at 2 a.m. or researching mold remediation options from a mobile device. We are committed to making prorestorationca.com usable for visitors of all abilities, including those who rely on assistive technologies such as screen readers, keyboard navigation, or display magnification.
WCAG 2.1 AA Standard
We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, published by the World Wide Web Consortium (W3C). These guidelines describe how to make web content more accessible to people with disabilities, including impairments affecting vision, hearing, mobility, speech, and cognition. Our site is built with semantic HTML, descriptive alternative text for images, sufficient color contrast ratios, and logical heading structure so that screen readers and other assistive tools can navigate it cleanly.
We recognize that accessibility is an ongoing effort rather than a one-time checkbox. As we update content and add new pages, we review each addition against these standards.
Known Limitations
Despite our best efforts, some content — such as third-party embedded maps or older PDF documents — may not yet fully meet WCAG 2.1 AA requirements. We are actively working to identify and remediate these gaps. If you encounter a barrier that prevents you from accessing any information on this site, please let us know.
How to Report an Issue
If you experience difficulty accessing any part of prorestorationca.com, we want to hear from you. You can reach our team by phone at (661) 393-9306 or by mail at:
ProRestoration Services Inc. 3556 Bowman Ct Suite B Bakersfield, CA 93308
When you contact us, please describe the page or feature you were trying to use, the assistive technology or browser you were using if known, and the nature of the difficulty. We will acknowledge your report promptly and work to address the issue within a reasonable timeframe — typically within 10 business days for straightforward fixes, with more complex structural changes scheduled in our next site update cycle.
Alternative Access to Information
If a specific page or document is not accessible to you and you need the information it contains, call us directly. Our staff can walk you through service details, scheduling, or any other content on the site over the phone during business hours. No one should be left without the information they need because of a technical barrier.